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We are away from 1st - 10th Oct

Wholesale Terms and Conditions

Please read all of the important information below. 

By placing an order with us you are accepting the following terms and conditions. 


Application to wholesale:

Wholesale pricing is available to approved stores only. To apply please email us at info@randomencounterdice.com with your information.

We reserve the right to approve and deny those businesses we believe will fit in with the Random Encounter Dice branding. We reserve the right to cancel a wholesale account if a stockist is not adhering to any of the listed terms and conditions or if we feel our brand is being represented in the wrong way.

Wholesale products:

We only offer our Random Encounter Dice Authentics for wholesale. These are the sets we have designed and mass produced ourselves.

Minimum Orders:

There is a $250 minimum spend on each order(not including postage). Which can include all items in our wholesale range. We have a minimum order quantity of 5 sets for each product.

Submitting Orders:

Once we have approved you as a wholesaler we will email you a wholesale catalog and order form. When you return your order form we will then send you an invoice via our website for payment.

Payment:

Wholesale accounts must be upfront via either Direct Debit, Credit Card or via PayPal. Credit accounts are not available. Unless otherwise stated, the quoted prices for the goods are in Australian dollars and are inclusive of Goods and Services Tax (GST). 

Shipping:

A flat rate shipping fee of $14 is placed on all wholesale orders. Orders are sent via Express Australia Post. Once payment has been received we will distribute the stock to you. Please allow 1-4 working days once payment has been received for us to process your wholesale order.

Returns:

Please let us know immediately, within 48 hours of receiving your order if damaged, incorrect or unordered items have been sent. Each of our products undergo quality checks however we also urge you to also inspect all the items in your shipment carefully for defects. We are happy to issue replacements when the defects are reported to us within 7 days of you receiving your shipment. However items not reported to us within this time frame will not be accepted for return and replacement or refund. Terms are strictly no returns or exchange on items ordered due to “change of mind”

Resale of Products:

You will find our recommended retail price on all of our products on our website. This is a guide, you are welcome to set your own retail price.

All packaging is to remain on our products at all times with the exception of display stock. We reserve the right to discontinue wholesale business with anyone reported to have removed our labels.

Use of our images:

You may use any of the images from our website. We can provide photos and logos on request for use on approved stockists websites and/or any social media. Please note that these images remain the sole property of Random Encounter Dice and we have final say on the usage of images.

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We Are Away

We are away from 1st - 10th Oct for PAX Australia.

All orders made while we are away will be sent after we return.

Thanks for your patience!

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